If you encounter any difficulties at any time on this website, or need more information, please refer first to the 'Help desk' and if your question is not sufficiently answered within the frequently asked questions, then please contact support for further help, using the ‘contact us’ form from the link found there or alternatively from the main menu.

1. How will I collect my ticket revenue?
2. When will I be paid?
3. How secure is the online payment system?
4. Where are you advertising your website?
5. Do any other websites link to yours?
6. Will I be able to find how many tickets I have sold at various stages?
7. How do I enter the details of my Event onto Localticket.co.uk?
8. Can I include photos or images?
9. Do I need to register as a member before browsing for Events?
10. Can I still submit my Event if I don’t know the postcode?
11. Can I alter the details of my Event if circumstances change?
12. Do I need to return here to delete my Event after its end date?
13. Can I refer to Localticket.co.uk within my own publicity promotions?
14. Can I link to my own website?
15. How do I get a password?
16. What should I do if I forget my Password?
17. Can I change my password?
18. What will happen if an Event for which I have already bought tickets is cancelled?
19. Are localticket.co.uk able to present the same Events on different regional pages?
20. Does Localticket.co.uk have a forum page?
21. Do you use my personal details for any other purpose than to contact me with Event information?
22. I can’t find any local Events in my searches?
23. How do I post my Event onto a ‘Regular’ box = (Free)?
24. How do I post my Event onto a ‘Premier’ box = (full page £1.)
25. What is Localticket.co.uk?
26. How will my customers find your website?
26. I have a permanent Attraction; can I post it on your website?
27. I run a repeating Event: daily, weekly, monthly, and annually. Can I post and update it?
28. Why does the ‘Regular’ Posting need to be vetted whilst the ‘Premier’ doesn’t?
29. Why do we have a one hour session time?






1. How will I collect my ticket revenue?

We would normally make a direct transfer into your bank using the bacs system, you would need to forward your bank information to enable us to do this, or we could pay you by cheque, if you would prefer.

[Back] [Top]


2. When will I be paid?

At the cut off time or Event time and date end, you will be sent a full summary of all ticket information and costs. We will forward your revenue immediately after your confirmation of this

[Back] [Top]


3. How secure is the online payment system?

Protx. is one of the most secure encrypted payment systems available on the web and although accessed through our website, is nonetheless independent of our site. Bank card information cannot be accessed by Localticket.co.uk

[Back] [Top]


4. Where are you advertising your website?

We have and will continue to raise our profile through various advertising mediums at opportune and appropriate times and as often as resources allow. We will also occasionally engage in vigorous promotion campaigns and endeavour to both maintain and even improve our optimised positions on the most popular search engines If you’re using our website to sell tickets, it is essential that you include a line within your own promotions guiding your potential customers to ‘buy tickets on line at localtickret.co.uk’

[Back] [Top]


5. Do any other websites link to yours?

Yes approx 180 other websites currently link to ours (last update November 2007)Our re-launch was in late November so we anticipate a sharp and early increase in these numbers.

[Back] [Top]


6. Will I be able to find how many tickets I have sold at various stages?

Yes, there is a ticket count on your presentation page at all times continuously tracking your ticket sales. It deducts tickets as they are sold in real time, leaving the remaining number of available tickets in constant view. You, as organiser, can access your Event account 24/7 to either add to or deduct from, the original amount of tickets you wish to sell

[Back] [Top]


7. How do I enter the details of my Event onto Localticket.co.uk?

You must first register your contact details and password; from there select ‘enter my Event’ this takes you through sections relating to posting your Event.

[Back] [Top]


8. Can I include photos or images?

At present, only the premier Posting allows an image upload and on that posting you may freely upload up to ten photos or images with a 2meg. limit for each.

[Back] [Top]


9. Do I need to register as a member before browsing for Events?

No. you may browse at will, but you must register before purchasing any tickets or Posting an Event. (Registration is totally free.)

[Back] [Top]


10. Can I still submit my Event if I don’t know the postcode?

Yes. Just be sure that the location description for your Venue will be clearly understood. You can pinpoint it on the map provided on your page and it will be seen by your prospective patrons.

[Back] [Top]


11. Can I alter the details of my Event if circumstances change?

Description details of the Event can be altered at any time, as can uploaded images, However, In order to protect the integrity of Localticket.co.uk, we must restrict access to alteration of certain Event criteria.

[Back] [Top]


12. Do I need to return here to delete my Event after its end date?

No. Our system will do that for you by automatically removing the Event after the deadline i.e. Registered Event date and end time.

[Back] [Top]


13. Can I refer to Localticket.co.uk within my own publicity promotions?

Yes you are certainly very welcome to do that and we will appreciate it. However, If you have chosen to sell your tickets through our box office checkout, it is vital to your ticket sales that you use all and any available advertising to its best advantage so include a brief line in your normal promotions, directing your potential customers to ‘buy on line at Localticket.co.uk’ or ‘tickets available online at localticket.co.uk’ or ‘tickets from localticket.co.uk’

[Back] [Top]


14. Can I link to my own website?

We have two ‘Posting’ options ‘Regular’ and ‘Premier’, we don’t include a link from the‘ Regular’ posting at present but you are welcome to add a link to your website from the ‘Premier’ posting or from a paid advertisement.

[Back] [Top]


15. How do I get a password?

From the home page, Click on Login/Register you will be asked to enter your name, contact address, email address and a password of your choice.. You will then receive an email confirmation of your registration after which you are welcome to continue to buy tickets or post an Event.

[Back] [Top]


16. What should I do if I forget my Password?

If you forget your password just click the appropriate button on the login page and your password will be emailed to your registered email address.

[Back] [Top]


17. Can I change my password?

Yes just login using your current password, go to ‘my details’ and alter it through there.

[Back] [Top]


18. What will happen if an Event for which I have already bought tickets is cancelled?

The Organiser of the event is responsible for any changes in the Event details or cancellations. You should contact the Organiser for an explanation and if necessary a refund. You may contact us and we will assist further where possible. (See Terms & conditions).

[Back] [Top]


19. Are localticket.co.uk able to present the same Events on different regional pages?

Yes certainly, but each posting of an Event requires a Posting fee.

[Back] [Top]


20. Does Localticket.co.uk have a forum page?

No. not yet, but we do intend to introduce a forum page in the future. We will include Event reviews, comments and suggestions. However, we would be delighted to receive comments and suggestions in the interim. (‘see contact us’)

[Back] [Top]


21. Do you use my personal details for any other purpose than to contact me with Event information?

No. when you register, we store your contact details for future Event information. (See our Privacy Policy) But if you purchase tickets for an event through our website we will pass on your contact information to the Organiser from whose’ Event you have indirectly bought tickets, he may need to contact you with matters regarding his Event. We have no access at any time to any of your bank/credit card information. You provide that securely to Protx through their heavily encrypted payment system.

[Back] [Top]


22. I can’t find any local Events in my searches?

There may not have been any Events entered for the desired time & date. Please re-check through advanced searches.

[Back] [Top]


23. How do I post my Event onto a ‘Regular’ box = (Free)?

To post your event on the regular presentation block, first register if already registered, login, fill in the Event details and after receiving verification from the admin. team it will be posted onto the search results page of your chosen county.(Usually within 48hrs)

[Back] [Top]


24. How do I post my Event onto a ‘Premier’ box = (full page £1.)

To post your Event onto a Premium Box, first register, if you’re already registered, login and enter the Event details, Your Event will post immediately and automatically. You will also have a choice to upload up to ten (10) images to help enhance your presentation further. Self service editing facilities can be accessed at anytime 24/7

[Back] [Top]


25. What is Localticket.co.uk?

We are a National Entertainment Guide. This Website was designed to provide a platform for Events and Activities of all descriptions, in every corner of the country and bring them to the attention of an interested audience.

[Back] [Top]


26. How will my customers find your website?

Very easily, if you have included our webpage address in your promotions. They can also find us in numerous advertising sources or search engines or they may already be aware of us.

[Back] [Top]


26. I have a permanent Attraction; can I post it on your website?

Yes, you are most welcome to post it here, it will appear with Activities and with the same costs and editing facilities attached

[Back] [Top]


27. I run a repeating Event: daily, weekly, monthly, and annually. Can I post and update it?

Even though your Event is similar or duplicated it is still classified as a new Event on each date change and therefore requires a Posting fee to re-post it. However, Because it is similar you only need edit the difference’s i.e. date, price, entertainment etc. so after the existing Event phases out, just go to ‘My Saves’ or ‘My History’ and re-submit after changes.

[Back] [Top]


28. Why does the ‘Regular’ Posting need to be vetted whilst the ‘Premier’ doesn’t?

Unfortunately, we cannot safeguard the free ‘Regular’ posting from abuse by the odd mindless Nut, without vetting the content, prior publication, to ensure that no fraudulent offensive material will be uploaded. However, the Premier Posting requires the use of a credit card and that necessitates a genuine and traceable ID.

[Back] [Top]


29. Why do we have a one hour session time?

When a customer elects to buy tickets the ticket counter records this as tickets sold and reduces the available ticket count in accordance. But if the customer then decides to leave before fully completing the transaction, the one hour session program will register the incomplete transaction and the tickets involved will return to the count.

[Back] [Top]